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open:resetpassword [2026/04/03 17:25] – created HotPot Botopen:resetpassword [2026/04/03 17:26] (current) – HotPot Bot
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 ====== Reset your password ====== ====== Reset your password ======
-You have one password for your CK Volunteer Account and it works with both Hotpot and Hotplate.+You have one password for your CK Volunteer Account for both Hotpot and Hotplate.
  
-Hotplate holds all personal data so your user account is managed by Hotplate (this is Hotpot).+Hotplate holds all personal data so your user account is managed by **Hotplate** (this is Hotpot).
  
-When you reset your password through it can take around 15 minutes before Hotpot recognises your new password.+When you reset your password through it can take around **15 minutes** before Hotpot recognises your new password.
  
-Your username will be the name you are know as (e.g. rob), or your first name and a number (e.g. andrea7).+Your username will be the first name that people generally call you (e.g. andrea), or your first name and a number (e.g. gerald23).
  
 [[https://hotplate.ckglos.org.uk/civicrm/login/password|Reset your password in Hotplate]] [[https://hotplate.ckglos.org.uk/civicrm/login/password|Reset your password in Hotplate]]